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How to get the best from your candle or diffuser



It is important to trim the wick, before it's first burn. Ideally it should be trimmed to approx 5mm, before every burn as this will remove any wick debris and also helps to create an even burn. At home, I use a proper wick trimmer. The straighter the wick, the steadier the flame and this should limit sooting/mushrooming of the wick, help the candle to burn evenly and prevent tunneling.

Occasionally you may see the wick split or fall to one side. You should keep the wick trimmed to help it burn cleaner.


The first burn its the most important! If possible the first burn should last between 3-4 hours and candles should not be left to burn longer than 4 hours in one turn. You should always allow the candle to rest before relighting.

A candle will burn best in still air so it is better to try to avoid having a lit candle in a draft as it may start to smoke or push the flame to one side, creating an uneven burn.

Open flames require caution. Please be sure to place your candle on a heat resistant surface away from drafts, other heat sources and anything flammable.

It’s time to replace your candle when you only have 1cm of wax left and you should make sure that you leave at least a 10cm space between candles.

Keep the candles well out of the reach of children, vulnerable adults and animals. Never leave a burning candle unattended and always extinguish the flame completely.


You should try to use a wick snuffer or a spoon to put out your candle as it’s much safer. If you can avoid blowing out candle this will reduce the possibility of sparks or hot wax being blown into the air and the wick may continue to glow and emit smoke.

Double-check that your candle has fully extinguished before leaving it unattended.

Please also allow the candle wax to cool completely before moving it. The glass may still be hot long after the flame has gone out, so be careful.


Remove all packaging included, turn the bottle once or twice, then remove the cap. Under the cap you will see a clear plastic plug. This has been placed in the bottle to stop any leakage during shipping and also to stop any fragrance evaporating. Remove the plug carefully as they are secured tightly, so take care when removing. Screw the cap back on and the add in your reeds.

Where you can, you should try and keep your diffusers away from any direct sunlight or damp air. The reason for this is the sun may dry out the reeds when you want them to stay absorbent. It is the opposite for damp/wet areas where you want to avoid the reeds absorbing the moisture from the air.

If you feel your diffuser is not as potent as you would like, remove the reeds, turn them and place them back into the bottle. If you do this make sure to wash your hands straight after.

Keep away from children, vulnerable adults and animals

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